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Your Diverse Customer Training Magazine


Have you noticed that your customer base is changing?

Do you wonder if you are providing equitable service?

Would you like to enhance your customer service training and protocols but don’t know how?

Do you want to create loyalty and an excellent customer service experience every time?

We are pleased to announce the debut of our digital quarterly training magazine,

Your Diverse Customer.

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Take a peek inside.  Our magazine has a universal focus.  Whether you work in the private, public or non-profit sector there is something for everyone.  Best of all, we have chosen themes which will resonate with readers from across the globe.

Preview_ Your Diverse Customer (1) Here is a PDF version, please note scrolling is not shown here.

Or http://pub.lucidpress.com/yourdiversecustomer/

Your Diverse Customer Magazine is available in a printable format or online.

For more information, contact info@yourdiversityatwork.com

Your Diverse Customer Digital Magazine

4 Issues a Year

C$165.00

 

 

 

 

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Meetings: A Tool Kit – New Immigrant Workplace Success Series


Evelina Silveira, President, Diversity at Work, London, Canada

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I am pleased to announce the release of my first tool in a series of resources to assist employers develop and retain new immigrant employees.  The  step=by-step exercises and processes will enhance your own coaching skills while empowering employees with vital information in a culturally relevant way.  I am sharing some of my coaching secrets and style which has resulted in many new immigrants enhancing their skills and employers retaining talent.

You can preview the toolkit below.  It is 31 pages in length and offers a 20-minute consultation with each purchase.  Buy it today and, begin having more productive meetings by developing your own and your employee’s  skills.  Feedback has been excellent!

Includes several handouts such as business idioms; checklist for inclusive meetings; coaching pre-assessments, low-risk no-stress ways to participate in meetings and more.

https://diversityatworkinlondon.files.wordpress.com/2018/01/meetingspage1.pdf

https://diversityatworkinlondon.files.wordpress.com/2018/01/secondpage.pdf

Meetings: A Toolkit Ebook

A 31-page toolkit which includes a 20 minute telephone consultation for each book sold.

C$225.00

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  • Preview DyNAMC Magazine

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