Creating an Employer Brand to Attract New Canadians and Generation Y


Three Smiling Businesswomen

An excerpt from Diversity and Inclusion on a Budget:  How to have a more engaged and innovative workforce with little or no dollars written by Evelina Silveira and Jill Walters.

Let hard-to-reach groups know that there’s an opportunity for employment with your organization by showcasing a broad spectrum of employees in your company literature and on your website. Let your employees know what your goals are in terms of a representative workforce, and that you value their suggestions and help. Ask if they would be willing to share their history with the company. This is a great way to demonstrate that you can be an employer of choice for diverse applicants.

Here’s how to do this:
–  Include the employee’s picture and history with company
–  Post a video on your site
–  Use a written profile, if your budget is really tight

The employees that you include in your staff literature and on your website should represent a cross-section of departments and available positions. If you are confused as to where to begin, bank websites are really great at creating an employer brand, specifically the Royal Bank of Canada (www.rbc.com).

Include employees who have held a number of positions within the organization and have advanced through the company. This demonstrates that there is equal opportunity for all. Note any committee involvement, special assignments, skills or expertise they have acquired as a result of working for your company.

These mini-profiles, highlighted on your website and in your literature, go a long way in promoting your company’s image as an employer of choice. Brag about it! Don’t hold back and be humble! Remember, labour shortages are starting to occur in many sectors. Stand out and let it be known who you are as a company, and what employees can expect from working for you.

It’s probably an odd analogy but think about your company as a potential date. If your company was on the dating scene, what attractive qualities would it promote? What could it offer? Why should a job seeker be interested in you? What could it gain from having you as an employee?
With this in mind, think about all the areas in which your company supports its employees, and include those details on your site. For instance, younger workers are really keen about seeking out employment with companies that are socially responsible, environmentally friendly, flexible and interactive. Having a pool table might be a bonus. Include this information!

Do you have an on-site day care? Flex-time opportunities? Cross-training? A mentoring program? Employee Resource Groups? Prayer rooms? Adaptive technology? A women’s leadership group? On-site smudging area? Gym? Pool table? English as a Second Language classes? Pets at  work? All these programs and services demonstrate that an employer supports and cares about the employees; their physical, social, spiritual and psychological well-being, and their need to succeed professionally. List them!

Consider asking those employees with more seniority about the special perks and selling points of working at your organization. Include them on your on your promotional materials as well.

 

 

 

Best Practices for Language Use in Multicultural Offices


Evelina Silveira

How can you promote inclusion in a workplace where employees speak multiple languages? How do you create fair policies? What is legal and what is not? What constitutes good practice, and what may be considered exclusionary? The following tips will help you understand what respectful language policies involve.

  1. Don’t have written policies that state “English only” in the workplace. This is illegal in Canada, and an employee can cite discrimination based on country of origin or language.

2. Do take into consideration the competing interests of different stakeholders when discussing how and when it is helpful to speak another language in the workplace.

3. Don’t make an issue out of two people speaking their mother tongue together on a break or a lunch hour. Employees have the right to do so on their break, and usually they find it to be relaxing.

4. Do encourage people in a supportive way to speak English even if they have a language barrier. Empathize. Ask them if they would like you to correct them. Sometimes employees may use their first language for communication because they feel self-conscious about their grammar and pronunciation or because of the adverse reaction they receive from English speakers.

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5. Don’t make rigid statements about English only in the workplace, as it could backfire. Instead, have a discussion with employees about what circumstances they would consider reasonable. Most companies will agree that when it comes to an emergency or health and safety, speaking a foreign language might be necessary.

6. Do let employees and co-workers know if you feel excluded from conversations because they are not speaking a language that the rest of the group understands. Sometimes people are unaware of the impact it may have on morale and productivity as well as their self-image.

7. Don’t overlook the point that speaking foreign languages may be a symptom of a larger issue of exclusion: workplace cliques, cultural divide, feelings of insecurity and lack of trust. Your organization may have bigger problems that are fueling the desire to speak their languages in the workplace when it is not warranted.

Purchase a single, team, or corporate license and reduce your risk of discrimination complaints and a toxic work environment. Establishing respectful, legal and productive protocols early on can help you maintain civility and inclusion.

To learn more about multilingual etiquette in the workplace, check out our on-demand webinar at: https://www.diversityatworkcommunications.com/multilingual-communication-workplace

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